Completing a repair without our assessment will void your warranty coverage. Some examples of emergency requests include but are not limited to: loss of water to any plumbing fixture, water leaks, total loss of electricity and water ingress from a ceiling or adjoining exterior wall.ĭuring the Warranty period, we recommend that you do not undertake repair work without contacting us first to assess the problem and take corrective measures. In the event of an emergency, report the event to your building Concierge or Property Manager immediately. Your balcony is considered an "exclusive-use" common element. Ownership of these areas is shared among all unit owners within the condominium. Common elements include all areas and amenities beyond each Homeowner's suite. Should you notice any common element deficiencies during your PDI or after occupancy, they may be reported to your Property Management Company after your Interim Closing date. As such, these deficiencies should not be reported on your warranty request forms to Customer Care.
To view the Guidelines, please visit Common elements are not included in the PDI of your unit. These Guidelines describe which of the most commonly reported warranty service requests are covered by the warranty, and those which are not. You may wish to consult Tarion's Construction Performance Guidelines if you are in doubt as to whether an item is covered by the warranty. Tarion Warranty Corporation is the administrative body which regulates the new home warranty in Ontario.
Warranty coverage begins on the Firm Occupancy date and remains in effect until the end of each warranty period. The HIP provides information regarding your new home warranty. The CCP contains a home enrollment number used to identify your home with Tarion and outlines your Firm Occupancy date (Occupancy Date/Date of Possession). Tarion provides the builder with a CCP which confirms that your suite can be occupied. During your PDI you will be given both a Certificate of Completion and Possession (CCP) and a Tarion Homeowner Information Package (HIP).
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